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Bilingual Call Centre Dispatcher
Part-time (Approximately 20 hours per week)

Location: EastGen Head Office, 7660 Mill Road, Guelph

Are you interested in the dairy industry and passionate about being part of a winning team?  Do you thrive in a fast-paced environment and enjoy talking with customers?  Then this role located in the EastGen Head Office Call Centre in Guelph is for you.  EastGen is proud of our leading team of the best trained, most knowledgeable staff in dairy genetics.  We are currently seeking an individual to work part-time, on a rotational schedule, including weekend shifts.  When scheduled, hours of work are 6:00 a.m. – 11:00 a.m.

Responsibilities include answering and dispatching voicemail and live service calls, in both English and French, from EastGen customers to A.I. Technicians, in addition to general office administrative functions in support of the Call Centre.  
Qualifications include, but are not limited to:

  • "X excellent phone manner, customer service skills and client focus
  • "X attention to detail and ability to work in a fast-paced environment
  • "X good computer skill, including internet, Excel and MSWord
  • "X excellent organization and time management skills
  • "X excellent verbal communication skills in both official languages
  • "X knowledge of general office administration
  • "X keen interest to learn and develop your skills and knowledge
  • "X ability to work independently and as a member of the team
  • "X knowledge of the AI and dairy industry an asset

All required training will be provided.  Please respond by submitting your resume to careers@eastgen.ca or fax to 519-821-1268 no later than April 25, 2017.

“Invested in Your Future”

Potential for a rewarding career, personal growth and career development await you.

We would be happy to accept your resume for future consideration.

Contact information: careers@eastgen.ca or fax 519-821-1268.

EastGen will provide accommodation for job applicants who have disabilities.  These accommodations are available, upon request, for the interview process and for other candidate selection methods.  Where an accommodation is requested, EastGen will consult with the applicant and provide or arrange for suitable accommodation.